Our 100% Satisfaction Guarantee
We want your St. Augustine adventure to be everything you hoped for — and then some. City Quest Adventures tours are designed to entertain, educate, and leave you with stories worth telling at dinner.
But hey, even the best treasure hunts don’t always hit the mark for everyone — and that’s okay.
Not Happy? We’ll Make It Right.
If for any reason you’re not 100% satisfied with your City Quest Adventures experience, we want to hear about it — and we want to fix it. Simply reach out to us via our Contact Form and let us know what happened. We’ll issue you a full refund, no treasure map required.
No complicated forms. No fine print. No X marks the wrong spot. Just a straightforward promise: your satisfaction matters to us.
How to Request a Refund
- Visit our Contact Page
- Tell us your order details and what didn’t quite hit the mark
- We’ll respond promptly and process your full refund
It’s that simple — because great adventures should come with great peace of mind.